After an unsuccessful marketing campaign with another agency, we discussed with Troy what he would do differently in order for us to achieve a sale. He saw a viewpoint we had not considered and he went with it, once we signed up. After a few weeks and once we had approved the marketing, the property was live again and this time we had the added bonus of having Bayleys national reach. Using his database within local & national media, he pushed out property as much as he could. During a very difficult market, Troys' positivity and optimism never wavered, even when ours did! He had more people through open homes each week and the quality vendor reports were impressive and highly detailed and he constantly kept us updated on queries and leads. When we get to the point of selling again, we will definitely be giving Troy a call and we would not hesitate to recommend him for your sale.

Our experience selling with Troy felt easy from the get go. He was very transparent about the process and kept us informed at every stage. As first time sellers, the process was very new to us and his informative, honest approach was just what we needed. We weren't left wondering what was happening and knew what the next stage would be in advance. We were given a realistic valuation, reserve price recommendation and achievable feedback on presentation. We were initially apprehensive about taking the auction route, however we trusted Troy's proposal and it certainly paid off. On top of all that Troy is the kind of person you can just sit down and have a chat with, and with something as personal as selling our first home, that's the kind of person we would entrust again and again.

Being able to speak immediately to their Residential Branch Manager confirmed my selection thoughts, we were in for a good ride. Without delay Troy Smith arranged a meeting and discussed our sales options. We settled on a four week marketing plan culminating with an auction. Over the four weeks Troy ran open homes and other marketing programmes, after each step Troy phoned us to report progress and followed up with an email and outlined the next step he would take to produce a result. The tempo stepped up during the last week. On Auction day we met the Auctioneer and a plan for the day was set, we were very comfortable with the auction as it progressed. Reaching a very satisfactory sales outcome climaxed the relentless effort Troy was committed to in selling our property. He was always positive and encouraging, his bright personality and attitude made an ideal agent to deal with. We would have no hesitation in recommending him to others. It has been an experience well above those of previous property sales we have had in this city.

Aaron and Troy have gone above and beyond. We have been so happy with the service. Especially as we went over seas during the sale process.

We fell in love with the house as soon as we took our first step inside; this was our very first open home and Troy was immediately welcoming and engaging. His follow up was prompt, and we quickly realised we wanted the house to become our home. Troy was with us every step of the way, to answer all of our questions and to help us navigate this new world we were getting ourselves into. We can honestly say, we would not be first time homeowners if it wasn't for Troy!

Troy at Bayleys Hamilton was awesome to work with in finding my first home. He was readily available to go to open homes outside of business hours and was always able to chat and explain parts of the process I didn't understand. Will definitely work with Troy and Bayleys again and will recommend to family, friends and colleagues.

Troy has been instrumental in our quest to buy our first home. He is patient, courteous, professional, and happy to deal with all manner of questions from myself and my wife. He is fully committed and considerate about the needs and desires of his clients, working hard to satisfy conditions. In addition to this, he is a people person. He is excellent at chatting with his clients to get to know them and their family, which gives him better understanding of the type of homes to be considering. We would highly recommend anyone wanting to purchase/sell a home with Troy.

I would definitely recommend Troy if you’re looking to buy or sell, he was amazing to work with. Him and his team made sure the process was seamless and easy to understand, while being readily available to answer the many questions that come to mind throughout the process. I was impressed by the care and consideration that went into all aspects of the sales process, but also Troy being able to have an open and honest conversation about the market in a supportive way to reach the best outcome. This really made the difference in feeling that I was being looked after and my best interests were put first. If you’re after great communication and a supportive environment for selling or buying, then get in touch with Troy.

Troy was absolutely fantastic and easy to deal with! He knew exactly what I wanted from the get go and went out of his way to find it. I couldn't have achieved buying a home without him. Definitely goes out of his way for you. Thanks again for everything